Maximizing Efficiency and Profitability: The Rise of Dedicated Remote Paralegals in the US
The US legal industry is witnessing a rise in legal outsourcing, and the statistics speak for themselves. According to a report by Clio, 50% of US law firms outsourced legal services to external providers in 2020. The most common services outsourced were legal research, document review, and paralegal support. The report also found that law firms that outsourced legal services were more likely to have higher revenue and profitability. According to a report by Grand View Research, the global legal process outsourcing market is expected to reach USD 35.9 billion by 2027, driven by the need to reduce costs and increase efficiency.
In this context, outsourcing has emerged as a viable solution for many attorneys and law firms looking to streamline their operations, increase productivity, and focus on their core competencies. At Draft n Craft, our team of remote paralegals and paramedics has been providing medico-legal, paralegal, and administrative support services to US law firms for over 15 years, helping them to achieve their business goals and succeed in a highly competitive legal landscape.
One of our clients, a law firm that specializes in Personal Injury, Medical Malpractice, and Worker Compensation practice areas, experienced the benefits of outsourcing legal services first hand. The law firm had a small team of attorneys and paralegals who were overwhelmed with the volume of cases and administrative tasks. The attorneys and their support staffs were spending too much time on administrative tasks, such as scheduling appointments, drafting letters and legal documents, reviewing documents, summarising depositions, and calling clients and court, which left them with little time to focus on the legal work.
To help the law firm manage their workload and increase efficiency, we proposed them to hire our Dedicated Remote Paralegals and Dedicated Remote Legal Assistants (Supervised byour Clients, Managed by Draft n Craft). Our team of remote paralegals and legal assistants including Indian attorneys experienced in the US laws, worked closely with the law firm in their time zone to provide them with the support they needed to manage their cases effectively.
The law firm experienced time and cost savings by outsourcing administrative tasks, such as scheduling appointments, managing case management software, drafting various legal documents, and calling clients and courts to fetch information. This allowed the attorneys to focus on legal work, which resulted in increased productivity and revenue. Additionally, the law firm had access to a team of medical experts who helped them with medical records summary/chronology. Our Dedicated Remote Paralegal and Paramedics support services helped the attorneys prepare legal documents and organize medical records and other case files more efficiently, resulting in faster turnaround times and better outcomes for clients.
A key factor in the success of this project was effective communication and collaboration between the law firm and our dedicated remote paralegal team. We worked closely with the law firm’s attorneys and staff to understand their requirements, processes, and protocols, and customized our support services accordingly. We also provided regular updates, feedback, and reports to the law firm, which helped them to monitor the progress of their cases and make informed decisions.
One of the main advantages of outsourcing for this law firm was productivity. The Dedicated Remote Paralegals and Legal Assistants provided by Draft n Craft was able to work during the time zone of our client, providing the law firm an option to give feedback real time to get faster turnaround times for legal documents and research. This allowed the firm to take on more cases and provide a higher level of service to their clients. This whole process was under the supervision of our client which was managed by our staff virtually.
Another advantage for this law firm was cost savings. By partnering with us, they were able to reduce their overhead costs and allocate resources more efficiently, without compromising on the quality of legal services they provided. They were also able to scale up or down their support services as per their business needs, which provided them with greater flexibility and agility.
“The 2023 Report on the State of the Legal Market from Georgetown University Law Center and the Thomson Reuters Institute highlights several challenges facing the legal industry in the US this year, including declining demand and productivity, escalating costs, evolving client preferences, and economic instability. Additionally, the report indicates that profits-per-equity partner (PPEP) have decreased for the first time since 2009. To overcome these obstacles, law firms are adapting to shifting market conditions, such as utilizing artificial intelligence to automate time-consuming legal processes, leveraging social media to engage with potential clients, and prioritizing cybersecurity. Many firms are also focusing on legal fees as a means of boosting profits, with over 60% of legal departments hiring legal operations specialists.”
Outsourcing legal services can be a game-changer for US attorneys and law firm’s partners. The benefits of outsourcing legal services include cost savings, increased efficiency, access to a team of experts, and improved client outcomes. US law firms that outsource legal services are more likely to have higher revenue and profitability, according to the Clio report. We encourage US trial attorneys and law firm’s partners to consider outsourcing legal services and embrace the technological advancements in the legal industry to stay ahead of the curve.
“According to Statista, the estimated size of the legal services market worldwide is projected to reach $1,047 billion by 2026, up from $820 billion in 2021.”
At Draft n Craft (Helping attorneys and law firms to Hire, Train and Retain Paralegals and Paramedics), we are committed to providing high-quality medico-legal, paralegal, and administrative support services to help US law firms achieve success and provide excellent service to their clients. We hope this success story will inspire you to explore the benefits of outsourcing legal services and take advantage of the latest legal technologies.
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