Draft n Craft | On-Site | Night Shift (aligned with US business hours)

Draft n Craft is seeking an experienced and dynamic Paralegal Manager to lead our paralegal team supporting US law firms. This is a pivotal leadership role spanning team and people management, workflow and operations, quality control and compliance, client liaison and communication, and strategic and policy work.

You will be responsible for ensuring consistent, high-quality legal support, effective communication with US attorneys, and the seamless delivery of paralegal services in line with US legal requirements. The ideal candidate pairs strong legal knowledge with proven people-management skills and thrives in a fast-paced, night-shift environment.

Team & People Management

• Lead, supervise, and manage a team of paralegals supporting US law firms
• Monitor individual and team performance against production and quality milestones
• Conduct regular one-on-ones, team meetings, and performance reviews to foster growth and accountability
• Identify skill gaps within the team and implement targeted coaching initiatives

Training & Development

• Support and continuously improve onboarding and training programs covering Personal Injury paralegal services, legal fundamentals, and firm-specific requirements
• Serve as the first level of escalation, providing hands-on support to the team in delivering paralegal services

Workflow & Operations

• Identify opportunities to streamline workflows and improve turnaround times without compromising quality
• Plan and balance workloads to ensure timely, accurate delivery across all matters

Quality Control & Compliance

• Review work product to ensure accuracy, completeness, and adherence to US legal standards and firm-specific guidelines
• Ensure consistent quality across all paralegal output and uphold confidentiality and professional standards

Liaison & Communication

• Act as the primary point of contact between the paralegal team and US attorneys
• Manage expectations and proactively communicate risks, delays, or bottlenecks to relevant stakeholders

Strategy & Continuous Improvement

• Contribute to process improvements, best practices, and policies that strengthen service delivery and team performance

Education: LLB / LLM from a recognized institution

Experience:

• 4–6 years working with US law firms
• At least 1–2 years in a supervisory or team lead role
• Hands-on experience in US Personal Injury law is mandatory

Skills & Competencies:

• Demonstrated experience drafting legal documents: complaints, discovery, demands, motions, and responses
• Solid understanding of legal fundamentals, methods, and procedures
• Strong analytical skills with an excellent command of written and spoken English
• Well-organized, disciplined, and able to work independently
• Computer-savvy and proficient in Microsoft Office and Adobe Acrobat
• Strong people-management and leadership capabilities

Mandatory night shift aligned with US business hours to support attorney operations in real time. Candidates must be fully comfortable working consistent night shifts.

On-site position in Delhi NCR

• Salary & Incentive as per industry standards
• Performance-linked incentives that recognize outstanding work
• Opportunity to lead and develop a growing legal support team
• In-depth exposure to US Personal Injury law and litigation processes
• Cab drop facility provided for night-shift convenience
• Structured career growth within a fast-expanding US legal services practice

Indian lawyers to support US Attorneys/ Law firm in their compatible timings in file management, communication, drafting legal documents such as complaints, discovery, requests, responses, demands, and motions etc.

Ability to communicate effectively with clients and handle project deliverables.

Adhere to production and quality milestones.

They are ready to work from basic to complex cases. We provide training. Work as per client requirement.

• LLB/LLM
• Minimum 0-2 years experience.
• Must have knowledge and understanding of legal fundamentals, methods, and procedures.
• Must have analytical skills along with excellent command over written and spoken English.
• Well organized, disciplined, and independent.
• Must be computer savvy and proficient in using Microsoft Office and Adobe Acrobat.
• Willingness to work night shift (8:30 pm to 5:30 am)
• Prior experience on research platforms like Lexis and Westlaw is preferred.

• Exposure to USA laws
• Excellent Performance Incentives
• Cab Facility (Drop)
• Career growth in a high-impact sales environment

Delhi NCR View Location on Google Maps

Day (Monday to Saturday) with 2nd Saturday off

In person — Connaught Place, New Delhi View Location on Google Maps

Draft n Craft legal outsourcing is looking for a dynamic and motivated Sr. HR Executive with 2-3 years of relevant experience to join our team. The ideal candidate should have hands-on experience in recruitment (IT/Non-IT) and HR operations.

Talent Acquisition

• Manage end-to-end recruitment for IT and Non-IT roles.
• Source, screen, and interview candidates based on job requirements.
• Coordinate and schedule interviews with hiring managers.
• Ensure timely onboarding and documentation of new hires.

HR Operations

• Maintain employee records and HR databases.
• Assist in payroll processing, attendance tracking, and leave management.
• Address employee queries related to HR policies and benefits.
• Support employee engagement initiatives and activities.

Compliance & Policy Implementation

• Ensure adherence to company policies and labor laws.
• Assist in drafting and updating HR policies as required.

• Master’s degree in MBA/PGDM or related field from a recognized college.
• 1-2 years of relevant HR experience in recruitment and operations.
• Strong knowledge of IT and Non-IT recruitment processes.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and HR software/tools.
• High level of integrity and confidentiality.
• Looking for candidates who can join immediately.

Add specific things related to lead generation and pursuing those leads and closing them, cold calling and outreach to prospects, assisting managers and helping in closing deals etc.

Identify and pursue new business opportunities within target markets.

Conduct regular meetings, sales calls, and presentations to prospective clients.

Build and maintain strong client relationships with law firms, attorneys, and general counsels across the USA.

Promote legal and paralegal support solutions to enhance market share.

Develop customized sales strategies to outpace competitors.

• Bachelor's/Master's degree in business, Sales, Marketing, or related fields.
• 0-2 years of B2B international sales experience, sales in the LPO or KPO industry preferred.
• Excellent communication skills.
• Strong presentation, negotiation, and relationship-building skills.
• Energetic, socially driven, and able to excel in a fast-paced environment.
• Should be comfortable with Night shift.

Delhi NCR