Overview

Outsource Legal Transcription Service

Draft n Craft has developed a dedicated department for this herculean task and to meet the deadlines set by clients. Our transcription wing consists of personnel coming from the width and length of the nation. This is the only part of the office which works around the clock 365 days a year. Some of our unique features include:

• Legal File notes and cover notes
• E-mail transcripts
• Deposition Transcripts
• Court Transcripts
• Legal telephonic notes
• Insurance transcripts

Draft n Craft provides legal transcription services to law firms, solicitors and other legal organizations worldwide. Our experienced legal transcriptionists and quality analysts provide accurate and high quality support to ensure you can concentrate on core legal issues of your firm.

Special features of our transcription services are:

• Quick turnaround time 4 – 24 hours
• For every 3 transcribers we have one quality analyst to ensure the delivery of high quality work.
• Transcription done using set templates of the client or as per the precedents set in UK/US.
• All data is treated confidential and is transferred via secured network.
• 98.5% accuracy provided.
• Almost all types of file formats are covered by us such as wav, mp3, dss, msv, dvf, mp2, vox etc.
• Dedicated transcribers to each of clients on demand.
• Highly competitive rates.

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Case Study 1

Challenge

Of late, we’ve been in touch with a law firm that was having typing as one of its major issue. Even though they had a good support team, they would always experience a backlog created for different reasons which will not only cause delay but was impacting their core activities as well.  They needed an experienced and reliable vendor to ensure that they get their transcripts back on time with an excellent quality without compromising on confidentiality.

Draft n Craft’s Approach

Draft n Craft appointed a one point contact for that firm to understand the details of the project.

We even looked into the technology that they were using and implemented it in-house so that they don’t have any inconvenience.

We did a pilot project for them and made some suggestions that ensured the smooth transition and avoided unnecessary hassles.

We delivered high quality transcripts with a quick turn around time on the template given by client.

We took all the necessary measures to ensure confidentiality and even signed NDA with client to ensure confidentiality.

Draft n Craft’s Solutions

High Quality Transcripts were delivered to clients with a quick turn around time.

Regular interaction of team with client for their feedback and update them about the status of the project to ensure better work flow management.

We provided regular training during the operation periods to update team with any changes to customer system and formats.

Dedicated team of experienced and proficient transcribers was allocated to the client.

Advantages with Draft n Craft

1. Draft n Craft team has maintained high standard of quality as we consist of dedicated subject matter experts.
2. At Draft n Craft we allocate and pool our resources to provide additional benefits to our clients.
3. We address the capacity and volume of the transcripts optimally.
4. Our team works without a glitch to provide continuous 24*7 support
5. Client saved almost 70% costs by outsourcing.

Case Study2

Challenge

Draft n Craft was approached by US based Court reporting company for deposition transcription. The Court recording was in audio format with multiple speakers in it.  The client wanted verbatim transcription.  The audio format was compatible only with software which was downloaded for the purposes.  The software operated via keypads only.  The Client required a proficient and reliable partner who could provide high quality standard of transcription in meeting on-going needs faster and at a lesser costs.

Draft n Craft’s Approach

• Draft n Craft assured an excellent team of skilled transcribers proficient at managing a successful operation and experience of developing procedures, service standards for business excellence and working in lieu with client’s instructions.
• Draft n Craft’s team were kept updated with expected Court formats, templates and references for creating result oriented and accurate transcription.
• Draft n Craft team includes professional and experienced transcribers, proficient in the field of documentation and working in sync with clients.

Draft n Craft’s Solution

• Draft n Craft provided concise, comprehensive and accurate transcription in faster turnaround time, ensuring quality deliverance of final document, keeping in adherence with the client’s confidentiality and TAT.
• Draft n Craft provided training during the operation periods to update team with any changes as to the client system and format.

Advantages with Draft n Craft

• Draft n Craft team has maintained a high standard of quality as we retain dedicated subject matter experts, team leaders’ quality checkers and transcribers that ensure the documents have fully met the standard of clients needs within TAT.
• At Draft n Craft we allocated and pooled our resources to provide additional benefits to our clients strictly on an Ad Hoc basis.
• Draft n Craft addresses the capacity and volume of the transcripts optimally.
• Draft n Craft team works without a glitch to provide continuous 24*7 support.
• Client saves almost 70% costs thus reducing time and energy of rewriting or rechecking in a faster and safer manner.